Technical context
About the project.
I founded and developed Zapazi.bg, originally launched as Zapazi.com in 2010, as an online booking platform designed to simplify appointment scheduling and service reservations in Bulgaria. The project began with a practical challenge: reducing waiting times and improving appointment coordination between medical professionals and patients through a centralized web-based system.
Over time, the platform evolved into a multi-service booking solution connecting customers with professionals and businesses across different industries. It provides searchable service listings, business profiles, appointment availability, online booking requests, reservation status tracking, and schedule management. Service providers can manage their working hours, services, pricing, and customer bookings through a dedicated administration interface.
As the founder and system architect, I designed and developed the platform's technical foundation, booking workflows, and core application functionality. The project reflects my early work in web application architecture, database-driven systems, business process digitalization, and user-focused software development, evolving from an initial booking concept into a continuously developed digital service.